Events
Avoiding Ostrich Syndrome - 4000 | |
| Training Name: | Avoiding Ostrich Syndrome - 4000 |
| Training Type: | General |
| Trainer: | Helen Iles |
| Date: | 30/11/11 |
| Time: | 10:00 to 15:00 |
| Venue: | CHC offices, Cardiff |
Training Description:
OVERVIEW
Having difficult conversations is an essential element of any line manager's role.
AIMS AND OBJECTIVES
Initially addressing the legal underpinnings, this session examines:-
- effective performance management from objective setting to formal review,
- drug and alcohol abuse both inside and outside of the workplace,
- dealing with personal relationships between colleagues, and tricky issues surrounding personal appearance and hygiene.
Practical skills for the effective management of these awkward and sometimes embarrassing situations will be discussed, with a range of questioning, listening and feedback techniques examined and explained.
| Download Attachments: | |
| 4000-prg.pdf |
