Avoiding Ostrich Syndrome - 4000
|Training Name:||Avoiding Ostrich Syndrome - 4000|
|Time:||10:00 to 15:00|
|Venue:||CHC offices, Cardiff|
Having difficult conversations is an essential element of any line manager's role.
AIMS AND OBJECTIVES
Initially addressing the legal underpinnings, this session examines:-
Practical skills for the effective management of these awkward and sometimes embarrassing situations will be discussed, with a range of questioning, listening and feedback techniques examined and explained.